SMS & email marketing built on your guest data
Send targeted campaigns using real ticket, reservation, and visit data, not guesswork. Birthdays, win-backs, and VIP offers on autopilot
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Target behavior & contacts
Unified Guest Profiles: Leverage the full Speakeasy database, automatically populated by every at-door, ticket, RSVP, reservation, and POS transaction across your account’s lifecycle.
Granular Filtering: Segment audiences by visit date ranges, specific events attended, spending habits, or offer types to ensure every message is targeted.
Smart Triggers: Automatically identify and target high-value segments, such as upcoming birthdays or guests who previously preferred specific events or offerings.
Automate retention and engagement
Win-Back Flows: Deploy "set and forget" automations to automatically message and re-engage guests who haven't visited in 30, 60, or 90 days.
Interactive Confirmations: Schedule reservation confirmation emails and texts that allow guests to respond directly to confirm or modify their booking.
Instant Announcements: Blast new event drops to past attendees instantly, driving ticket sales and deposits within minutes of launch.
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Frequently
Asked Questions
How does Speakeasy protect guest opt ins?
Speakeasy allows guests to opt in to your brand’s marketing messages at checkout across ticketing, reservations, RSVPs, and door payments.
Which phone number does Speakeasy SMS come from?
Each Speakeasy account is assigned a unique phone number specific to your location. Your brand deserves the spotlight!
Can I customize the verbiage on email & SMS marketing?
Yes. You can customize all email and SMS marketing content, including logos, branding, and messaging, to maintain your venue’s brand identity.
How does Speakeasy help me collect more data?
Speakeasy captures data from every guest touchpoint, including at door payments, and consolidates it into unified customer profiles in your Speakeasy CRM. This gives you richer insights and better tools to engage with your guests.
Learn what Speakeasy can do for your business.
AI-driven enterprise technology designed for the speed, scale, and complexity of today’s live experience economy.
BOOK A DEMO
We’ve been with the Speakeasy team since day one, and over that time they’ve continued to evolve the platform and add real value to our operations in Chicago and across the country. They’re a 24/7 team that understands the live experience ecosystem and is focused on building tools that actually improve how venues and experiences operate over the long term.
Through Speakeasy, we’ve implemented solutions that have generated tens of thousands of incremental guest data points we previously didn’t have, improved our understanding of our audience, and, in many cases, helped us build stronger relationships with our clientele.
The team, and their products, have been thoughtful, responsive, and easy to work with throughout the process, and we’re excited to continue expanding the partnership and scope together in the new year and beyond.”